Kepier Medical Practice every Tuesday 2:00pm to 3:00pm
Classes have started, we are hosting classes from B’ Active ‘N’ B’ Fit This is a free service and available to patients of all ages. Please see posters in the surgery or visit the web site for more details. www.bactivenbfit.co.uk
Are you interested in joining our patient group? Please go to the top of this page and click on contact us we will then contact you with details of the next meeting.
DID NOT ATTEND
The number of patients who did not attend their appointments (NOT CANCELLED) at KMP during the month of November 2016 was 170. 61 of these were for a doctor, 58 for the practice nurse and 51 for health care assistant. The amount of total wasted clinical hours one month was 28 hours. This is despite the practice using a texting reminder services and patients being able to cancel appointment online, text and telephone.
We are aware that some patients may not always be able to attend meetings at the practice but wish to be take part in patient participation group developments. If you are one of these patients and would like to be kept up to date please go to the contact us tab at the top of this page and leave your contact details. We will aim to contact you no more than 6 times a year to obtain your views.
Coalfields – Cluster Patient Forum
This group is known as the Coalfields Patients Forum as it is made up of patients from local practices. All patients are welcome from Kepier Medical Practice, Houghton Medical Group, Hetton Group Practice , Westbourne Medical Group, Herrington Medical Centre and Grangewood Practice. The patients meet on a regular basis to discuss a number of issues relating to the changes being made in the local community and the NHS nationally. If you would like to attend these meetings then please click on the contact page and we will let you know when the next meeting is due to be held. Please click on the link to read the last minutes. The next meeting will be held at KEPIER MEDICAL PRACTICE ON THE 16TH JANUARY 2017 AT 6:00pm
Sunderland Clinical Commissioning Group (SCCG) – Clear and Credible Plan (future commissioning intention and public engagement)
If your not yet sure who the SCCG are or what they do please take a moment to read the presentation below.
SCCG have produced an excellent prospectus which sets out the work which is currently being planned for Sunderland. Please click on the link below which will take you the prospectus.
Choose Well – Help us reduce A&E attendances
Sunderland Commissiong Group have funded the publication of the leaflet below to help people understand where to go first when needing medical attention or advice. We have distributed these leaflets in coalfield GP practices, local pharmacies, libraries and Gentoo offices. We are currently monitoring all attendances at A&E. Did you know the practice is charged for every attendance at A&E and costs range from £52-£133. We would like to encourage patients to use other services for more minor problems. Remember A&E and 999 are for life threatening emergencies only.
If you would like more information on how GP commissioning is moving forward in the Sunderland area then please go to http://sunderlandccg.nhs.uk
Care Quality Commission
The Care Quality Commission (CQC) is the independent regulator of all health and social care in England. They monitor, inspect and regulate all hospitals, care homes, home-care agencies, dental practices and GP practices.
By law, all GP practices in England must make sure that the care and treatment they provide meets national standards of quality and safety.
You can expect
- to be respected, involved and told what’s happening at ever stage
- care, treatment and support that meets your needs
- to be safe
- to be cared for by staff with the right skills to do their jobs properly
- your GP practice to routinely check the quality of its services.
If you think the our practice is not meeting national standards you can raise your concerns directly with the practice, including making a formal complaint and also tell the CQC about the matter.
Care Quality Commission (CQC) registration started on 1st April 2013. From June, every GP practice in England will be inspected every two years – or more frequently if a practice struggles to meet standards or if an incident requires inspection. The inspector may wish to see a sample of patients records, for example to check their format and completeness. The general rule is that the name of the patient should be annoymised, although the CQC does have powers to look at individual patient records. Prior consent will generally need to be sought from the patient.
The CQC inspector may wish to speak to patients to ask about our service. If you would like to you find out more about the work carried out by the CQC you can phone the CQC on 03000 616161 or online through their website at www.cqc.org.uk.
Date of Inspection: 28 November 2013
Date of Publication:December 2013
PUBLIC HEALTH MEASLES FACT SHEET